Cookie Policy

Like many other websites, our website uses cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use our services.

Performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies

These cookies enable enhanced user-facing features, such as storing your preferences or enabling features like live chat.

Targeting & Advertising Cookies

These cookies are used to track your browsing habits across different sites to build a profile and show you relevant advertising.

We do not share the information collected by the cookies with any third parties.

You can choose whether we can set performance cookies by clicking on the ON/OFF button(s).


Strictly necessary cookies

These cookies are necessary so that you can move around the website and use its features. Without these cookies, the services you have asked for cannot be provided.

These cookies allow the website to remember choices you make to give you better functionality and personal features.

1. NQCONSENTCOOKIE: Saves a message to let us know that you have seen our cookie message. (Expiry: 30 days)

2. NQCLANGUAGE: Saves a your language selection. (Expiry: 1 year)

3. NQCAUTH: Provides the website with your account details once you've logged in.  (Expiry: When you close your browser) 

4. NQCPAGETIMEOUT: Ensures an inactive browser tab does not log you out of another tab. (Expiry: When you close your browser)  

5. NQCPAGEACTIVE: Ensures an inactive browser tab does not log you out of another tab. (Expiry: When you close your browser)  

6. NQCPAGELASTPOLL: Ensures an inactive browser tab does not log you out of another tab. (Expiry: When you close your browser)

7. __cf_bm (HubSpot / Cloudflare): A necessary cookie for bot protection. (Expiry: 30 minutes)

8. __cfruid / __cfuvid (HubSpot / Cloudflare): Set by HubSpot's CDN provider for rate-limiting policies. (Expiry: Session)

9. __hs_opt_out (HubSpot): Remembers if a user has asked not to be tracked. (Expiry: 6 months)

10. __hs_initial_opt_in (HubSpot): Prevents the banner from always displaying when visitors are browsing in strict mode. (Expiry: 7 days)

11. __hs_cookie_cat_pref (HubSpot): Records the specific categories a visitor consented to. (Expiry: 6 months)

12. hs_ab_test (HubSpot): Consistently serves visitors the same version of an A/B test page. (Expiry: Session)

Analytics cookies

Analytics and performance cookies help us to improve the performance of the website.

We set performance cookies to help manage your progress within the website. These cookies don't store your personal data and are deleted when you leave the website.

1. _ga: The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of website usage for the website's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. (Expiry: 2 years)

2. __hstc (HubSpot):  The main tracking cookie for tracking visitors across pages. It contains the domain, user tracking ID, and timestamps. (Expiry: 6 months)

3. hubspotutk (HubSpot): Keeps track of a visitor's identity. This connects a user's web history to their contact record if they fill out a form. (Expiry: 6 months)

4. __hssc (HubSpot): Keeps track of sessions to determine if HubSpot needs to increment the session number and timestamps. (Expiry: 30 minutes)

5. __hssrc (HubSpot): Determines if the visitor has restarted their browser. (Expiry: Session)

6. _ga (Google Analytics): Calculates visitor, session, and campaign data to keep track of site usage. (Expiry: 2 years)

7. _ga_<container-id> (Google Analytics):   Used by GA4 to persist session state and group actions into a single visit. (Expiry: 2 years)

8. _clck (Microsoft Clarity): Persists the Clarity User ID and preferences to ensure data from multiple visits is tied together. (Expiry: 1 year)

9. _clsk (Microsoft Clarity): Connects multiple page views by a user into a single recorded Clarity session. (Expiry: 1 day)

Functionality Cookies

1. messagesUtk (HubSpot Chat): Recognizes visitors who use the chatflows tool, allowing the chat history to load if they return to the site. (Expiry: 6 months)

2. hs-messages-is-open (HubSpot Chat): Determines and saves whether the chat widget is open for future visits. (Expiry: 30 minutes)

3. hs-messages-hide-welcome-message (HubSpot Chat): Prevents the chat widget welcome message from appearing again for one day after it is dismissed. (Expiry: 1 day)

Advertising 

1. _gcl_au (Google Ads): Used by Google for experimenting with advertisement efficiency across websites. (Expiry: 3 months)

2. IDE (Google Ads): Used by DoubleClick to register and report the user's actions after viewing or clicking an ad, to measure efficacy and present targeted ads. (Expiry: 1 year)

3. bcookie (LinkedIn): LinkedIn's browser ID cookie used to track visitors across websites to deliver targeted advertising. (Expiry: 1 year)

4. lidc (LinkedIn): Used by LinkedIn for routing and tracking across different data centers. (Expiry: 1 day)

5. UserMatchHistory (LinkedIn): Used to sync user data with LinkedIn for ad targeting. (Expiry: 30 days)