NQC Launches SUPPLIERASSURANCE 2.0, Delivering a More Flexible and Scalable Approach to Supply Chain Due Diligence
Manchester, UK [DATE] – NQC today announced the launch of SUPPLIERASSURANCE 2.0, a major update to its supply chain due diligence platform used by OEMs, Tier 1 suppliers, and global organisations across multiple sectors. The new release strengthens visibility across supplier networks, streamlines critical workflows, and deepens alignment with OECD due diligence expectations.
SUPPLIERASSURANCE 2.0 introduces a redesigned experience that makes it easier for buyers and suppliers to navigate key tasks, understand requirements, and complete due diligence activities with greater clarity and confidence. Updated layouts, clearer pathways between activities, and enhanced guidance help reduce friction in daily operations. Platform Tours have also been added across key workflows to help users explore changes and adopt the new experience quickly.
A Redesigned Experience for Faster Workflows
The updated interface improves navigation and makes core due diligence steps easier to follow. Information is surfaced more clearly, tasks are grouped more logically, and suppliers benefit from a more structured and intuitive experience. These enhancements reduce operational friction and help teams focus on the information that matters most.
Track Suppliers: A Structured, OECD-Aligned Workflow
SUPPLIERASSURANCE 2.0 introduces a clearer, four-stage workflow—Embed, Identify, Assess, Mitigate—that brings supplier insights and due diligence activity into one place.
Embed: Provides evidence that expectations have been communicated and shows supplier initiation, engagement, and completion status.
Identify: Highlights where risks may exist based on supplier responses, helping buyers focus on areas that may require deeper analysis.
Assess: Creates a more contextualised view of supplier performance by combining supplier responses with relevant country-level indicators. This stage highlights where risks converge and which suppliers may require closer attention.
Mitigate: Enables buyers to set minimum requirements, assign corrective actions, monitor progress, and maintain a complete audit trail.
This structured workflow supports more transparent decisions and a clearer approach to documenting due diligence activity.
Minimum Requirements and Corrective Actions
The release strengthens how organisations evaluate supplier responses. Buyers can define minimum requirements based on internal standards and use enhanced corrective action tools to assign deadlines, track remediation, and maintain defensible records. Suppliers receive clearer expectations and a more consistent process for understanding where improvements may be needed.
Supplier Participation Flexibility
SUPPLIERASSURANCE 2.0 introduces a more flexible participation model for the Sustainability Assessment Questionnaire (SAQ), created and maintained by Drive Sustainability and delivered through the NQC SUPPLIERASSURANCE platform.
Buyers now have more choice in how SAQ participation is initiated and managed across different supplier groups. Suppliers can also proactively complete and maintain their own SAQs, helping them keep a verified, up-to-date sustainability profile, strengthen readiness for customer requests, and increase visibility through the Global Questionnaires Hub.
Global Questionnaires Search
The new Global Questionnaires Search feature allows buyers to quickly identify where SAQs already exist on the platform and request access from suppliers directly. This reduces duplicate outreach, accelerates early-stage qualification, and supports faster decision-making—while keeping suppliers fully in control of when and how they choose to share their information.
SACHA: Always-On Assistance
The SUPPLIERASSURANCE Chat Assistant (SACHA) continues to support users with guidance throughout due diligence workflows. SACHA helps buyers and suppliers progress with fewer delays by providing quick answers and clearer direction at critical steps.
Meeting the Moment
“As global supply chains face rising regulatory expectations and increasing scrutiny, organisations need technology that brings clarity, efficiency, and structure to due diligence,” said Charles Morrison, CEO of NQC. “SUPPLIERASSURANCE 2.0 strengthens the visibility, consistency, and follow-through that buyers and suppliers need to meet these demands.”
