How do I use the message feature available on the platform?

Suppliers and customers can message each other, directly via the platform, in relation to a specific questionnaire or assessment.

The NQC platform supports direct messaging between suppliers and customers to help resolve direct questions or actions against questionnaires or data requests.

To use the message feature

1. Sign in to your NQC account.
2. Find the relevant questionnaire that you want to message your supplier or customer about using the search and filter options on your Dashboard.
3. Click on the 'Message' button on the questionnaire tile.
4. If this is the first message in a conversation, choose a name for the message topic and select 'Save'.
5. Type your message in the message box provided.
6. You can use the platform 'Enable translations' option in the "More options" menu if you need to translate all messages in a conversation in your platform language.
7. Select the paper plane icon at the bottom right of the message box.