How do I track the status of supplier responses in a Campaign?

You can track the status of suppliers and monitor campaign progress in real-time via the 'Track suppliers' pages on your NQC account.

The 'Track supplier' pages provide a comprehensive view of your campaign. You can see the status of each supplier invitation (e.g. Responding, Validating, Completed). This helps you identify which suppliers need follow-up. The data is shown in a weekly progress chart, can be filtered by status, and can be exported.

To track the status of supplier responses

1. Sign in to your NQC account.
2. Select 'Supplier questionnaires' from the dropdown menu and select the supplier campaign name shown next to the 'Dashboard' near the top of your screen.
3. Click on the name of the campaign that you want to track supplier responses for. (You will be redirected back to the 'Supplier questionnaires' screen)
4. Select 'Track suppliers' on the right hand side of the Dashboard.
5. You have access to seven options in the dropdown menu to track your suppliers' responses to questionnaires, and manage their compliance with your minimum requirements.
6. On the 'Embed' screen, you can track your suppliers' onboarding status and the timeliness of their response to your request for data.
7. A weekly overview of the progress of the campaign is shown with the graph at the top of the screen.
8. Use the slider on the graph to change the timescale shown.
9. Scroll down to view the status of each individual supplier invitation.
10. You can send a direct message to a supplier to remind them to respond to your request or complete a required action.