Can I extend a campaign end date?

If you need to change an existing campaign end date, to allow remaining suppliers to complete the questionnaire, you can edit the end date via the edit campaign options.

Once a campaign end date has passed, suppliers will no longer be able to use the invitation code associated with the campaign in question. The recommended action is to create a new campaign and invite the supplier to this new campaign. This ensures that your existing campaign reflects the action taken, at the right time, by your suppliers in completing the questionnaire. In limited circumstances, you may need to change the end date of a campaign to allow remaining suppliers to use the invitation code and complete the relevant questionnaire.

To change a campaign deadline date

1. Sign in to your NQC account.
2. Select 'Supplier questionnaires' from the dropdown menu and select the supplier campaign name shown next to the 'Dashboard' near the top of your screen.
3. Click on the name of the campaign that you want to change the end date for.
4. Select 'Track suppliers' on the right hand side of the Dashboard.
5. Choose the 'Edit campaign' option from the top right of the 'Embed' screen.
6. Change the end date of the campaign to one that will allow remaining suppliers to complete the questionnaire.
7. Click 'Save' to make the change.
8. If you change the end date on a campaign that has already closed, suppliers who have not yet responded will receive an immediate reminder email notifying them of the new deadline and asking them to complete the questionnaire.