Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

I want to change my email address. How do I do this?

If your new email address domain matches other email domains on your organisation account, then you can submit a ticket to NQC for us to change the email address yourself. If the domain is different your user manager needs to submit a ticket to us. If your request is urgent you can also ask a representative directly.

Users can no longer change their own email address. Email address changes must be completed by NQC to ensure the user's account remains correctly associated with the appropriate organisation. If the new email address uses a different domain, additional checks may be required before the change can be completed.

To change your email address

  1. Submit a support ticket to NQC requesting the email address change.
  2. Include your current email address and the new email address you would like to use.
  3. If your request is urgent, you can also ask an NQC representative directly.