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How to Issue and Access a Custom Questionnaire

This guide explains how to issue a Custom Questionnaire to your suppliers and how they will access it.

Important Prerequisite: Currently, Custom Questionnaires can only be issued via the Supply Chain Hierarchy screen. Before following these steps, you must have already issued a MAP request to your Supplier Alias, and that MAP request must be completed so that the supplier appears as a confirmed node on your Supply Chain Hierarchy.

Part 1: Issuing the Custom Questionnaire (Buyer Role)

Once you have built and generated your Custom Questionnaire, follow these steps to issue it to your supplier:

  1. Sign in to your Buyer account.
  2. On your My questionnaires dashboard, find the Supply Chain Mapper on which you have a completed a MAP request using your Supplier Alias.  
  3. Select View supply chain on the Dashboard tile and choose component hierarchy which shows your completed supply chain node. 
  4. Select the ASSURE option from the top of the supply chain hierarchy screen.
  5. From the available assessment drop down menu, select the title of the Custom Questionnaire that you previously created.
  6. Click to Send/Issue the request.

Note: For Custom Questionnaires, the system currently places the request directly onto the supplier's platform dashboard. It will not trigger an automated email notification to the supplier.

Part 2: Accessing and Completing the Request (Supplier Role)

Because no email notification is generated, you will need to manually check your Supplier Alias dashboard to simulate the supplier experience:

  1. Use the profile dropdown in the top-right corner to Switch Organisation and access your Supplier Alias account.
  2. Locate the REQUESTED questionnaires section on your My questionnaires dashboard. You may have filters applied so remove all filters or filter by REQUESTED status. 
  3. The request for your supplier to complete your Custom Questionnaire will now appear on the Supplier Alias Dashboard. Click on the Respond on the questionnaire tile to open it, fill in the required data, and submit your responses.
  4. (Optional) Switch back to your Buyer account to view the submitted response on your Supplier questionnaires Dashboard. Note: If it doesn't show, check your filter settings.